- DHA, DOH and MOHAP aware
- Arabic and English
- Medical tourism ready
The market
A fast-growing, international market.
Healthcare in the UAE is regulated by three main authorities: the Dubai Health Authority, the Department of Health in Abu Dhabi and the Ministry of Health and Prevention for the other emirates. Mandatory health insurance in Dubai and Abu Dhabi has driven rapid growth in private hospitals, clinic groups and specialist centers.
In the UAE, patients expect the same polish from a clinic's marketing as from a luxury brand, and regulators expect accuracy.
Patients come from many nationalities and expect premium service, fast access and clear communication in their language. The UAE is also a growing destination for medical tourism, attracting patients from across the Gulf, Africa, Central Asia and beyond.
How patients choose
How patients in the UAE choose care.
Key touchpoints include:
- Google search and map results in English and Arabic
- Instagram, TikTok and YouTube, especially for aesthetics, dermatology, dental and wellness
- Insurance networks and online booking platforms
- WhatsApp, often the preferred first contact
- AI assistants used by residents and international patients to shortlist doctors
Rules we plan around
The rules we plan around.
Healthcare advertising in the UAE requires care and, often, approval. Examples include:
Health authority approvals
Medical advertisements generally need approval or a permit from the relevant authority, such as DHA, DOH or MOHAP, before publication. Requirements differ by emirate.
Content standards
Claims must be accurate and supported, and authorities restrict testimonials, before-and-after images, pricing promotions and guarantees in many contexts.
Influencer and advertiser permits
Paid promotion on social media is subject to advertiser and influencer permit rules set by UAE media regulators.
Data protection
The UAE's federal data protection law and specific rules on health data, including where health information may be stored, apply to patient-facing marketing.
These are general examples, not legal advice. Rules change and vary by region and profession, so we confirm requirements for each client and recommend local legal advice where needed. See our compliance approach.
How we help
What we focus on in the UAE.
Every plan starts with a diagnosis of your market. These are the services that usually make the biggest difference here.
Social Media Marketing
Premium, approved content for Instagram, TikTok and YouTube.
Doctor Personal Branding
Personal brands for specialists in a crowded market.
Healthcare SEO
Rank in English and Arabic for the procedures you offer.
Patient Lead Generation
WhatsApp-first enquiry handling and follow-up.
Hospital Marketing and Branding
Service-line growth for hospitals and clinic groups.
Video and Content Creation
Doctor-led video that builds trust across languages.
Who we work with
Built for the people who heal.
Working together
Strategy-first, wherever you are.
The UAE is a focus market for us. India is only a short time difference away, so strategy calls fit easily into the UAE working day and in-person meetings can be arranged when projects need them. We plan Arabic and English content, and other languages where your patients need them.
Every engagement follows our Growth Blueprint: diagnose, position, build and grow. You approve everything that carries your name, and we report every month on the results that matter to you.
Questions
Marketing in the UAE: questions.
Do you handle advertising approvals in the UAE?
We prepare campaigns and content with approval requirements in mind and support you through the submission process with the relevant authority. Final approval rests with the authority.
Can you market to medical tourists?
Yes. We create multilingual content and campaigns for international patients, with clear information on treatment, travel and aftercare.
Do you work with clinics in Abu Dhabi and the Northern Emirates?
Yes. We work across the UAE and plan around the rules of DHA, DOH or MOHAP depending on where you are licensed.
Can you help us launch a new clinic or hospital in the UAE?
Yes. Alongside marketing, our turnkey hospital projects support feasibility, planning and launch for new facilities.
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